🎄 HOLIDAY SHIPPING UPDATE 🎄

Orders placed after December 22nd won’t ship until January 3rd.

We’re giving our awesome warehouse team some well-deserved time off to celebrate the holidays. Thanks for your understanding and for supporting our crew during the holiday season! 

Wishing you all a wonderful holiday and a happy new year! 🎉

CUSTOMER SUPPORT:

We’re experiencing an extremely high volume of customer service inquiries. Please allow 3-4 business days for the team to get back to you.

Inquiries are addressed in the order received. Sending multiple inquiries won’t move you up the line; in fact, it will move you down due to the new timestamp on your messages.

We promise we have all on hands on deck and will get you taken care of

Thank you for your patience and support – we’re grateful to have you as part of the Tire Streets family!

Shipping and Returns

FREE SHIPPING

We're proud to offer free 2-3 business day shipping on all standard orders.

  1. Orders including up to 14 tires will be shipped for free to any residential or business address in the lower 48 states.
  2. Large bulk orders of 16 or more tires will ship via freight. To qualify for free shipping, freight orders must be sent to a commercial address.
  3. Freight orders can be sent to a residential address for a $95 shipping fee
  4. Oversized Tires are subject to an additional shipping fee of $40 per tire

    30 DAY RIDE OR RETURN GUARANTEE

    Tire Streets offers the risk-free tire trial that lets you mount and ride your first set of tires for 30 days.

    With our Ride or Return Guarantee, mount and use our tires for 30 days and if you don't like them, send them back for a FULL REFUND - and that's it!  All you pay is shipping, and we'll even give you our preferred shipping rates. Ride or Return guarantee is the only risk-free trial in the tire industry..

    *the Ride Or Return guarantee only applies to customer's first order*

    STANDARD RETURN POLICY

    Purchases that do not fall under the 30-Day Ride and Return Guarantee can be returned within 30 days of purchase

    Only unused tires that have not been driven on or mounted on a vehicle are eligible for return. Once approved, a full refund will be credited back to the original form of payment.

    If the tires returned are due to an error made by us, we’ll cover the return shipping costs. (i.e. Wrong tires)

    If the tires are returned because of any other reasons, you are responsible for paying the return shipping cost. (i.e. didn't fit, wrong size, do not need anymore)

    Tire Streets will not accept returns for any item that is:

    • not in its original condition
    • damaged or has missing parts for reasons not due to an error on our part
    • returned more than 30 days after delivery

    All returns are subject to inspection by a Tire Streets team and are accepted within 30 days of delivery. Only unused product that has not been driven on and is not damaged is eligible for return.

     

    *Tire Streets is not liable for shipping delays caused by the carrier. We will work with you and FedEx to come to a solution but we will not take back any order already in transit.

    Refunds

    Once your return is received and inspected, we’ll send you an email to notify you that we’ve received your returned item. We’ll also notify you of the approval or rejection of your refund.

    If you’re approved, your refund will be processed and a credit will automatically be applied to your original method of payment in 5-7 business days.

    If 5-7 business days have passed and you haven’t received it yet, first check your bank account or contact your credit card company. There is often some processing time before a refund is posted.

    If you’ve done all of this and you still have not received your refund yet, please contact us here.

    Exchanges

    Our system doesn't currently allow us to process exchanges. You can return the product under our return policy and place a new order for the product you would like instead.Â