Below are some of our most frequently asked questions. If you have sent us an email and have not received a response please check your spam folder before reaching back out.

If you still have questions please contact us here. Support is available from 5:30am - 2:30pm CST Monday - Friday.

Shipping

Shipping times vary depending on how many tires you order and where you live in the country, If you order less than 14 tires, your order will ship parcel (FedEx), if you order more than that it will ship freight (18 wheel truck). 

Parcell Shipping Times:

When your tires are being shipped via parcell service, delivery can take anywhere from 2 to 7 business days. We ship out of two warehouses one in PA and one in FL. So,  your distance from our warehouse can determine how long it takes for the tires to reach you. 

Freight Shipping Times:

When your tires are being shipped via freight, it can take up to 2 weeks for you shipment to be delivered. Shipping times vary due to traffic, demand, and truck availability. 

*Note*

 Due to COVID-19 the demand for shipping, and new regulations have caused significant delays in shipping. Please allow for additional shipping time with new orders. Your patience is appreciated, as we are working hard to get your tires to you as fast as possible.  

We unfortunatly do not ship to Canada. If you would like to pay your own shipping and arrage transport please email info@tirestreets.com

All Ground orders can be shipped anywhere in the continental US (not including Alaska and Hawaii) at no additional cost to you.  

Need to ship to your local shop? Done deal. Rather have it shipped to your home garage/personal build shop/ man cave?  We got you covered. Most orders will arrive within 3-5 business days depending on the size of the order and the delivery location. See our full Shipping Policy here. 

Anything more than 14 tires will be shipped VIA freight. 

We accept both commerical and residential address for freight orders but we will apply a flat $95 shipping fee to residential freight shipments.

Returns and Claims

Good question. Normally, most companies don't play "the return game" with race tires. But we want to give you the benefit of the doubt. If for some reason our tires don't work out and we are within 30 days of purchase, feel free to send them back. All we ask is that the tires are in the same condition when you first received them and that they’ve never been fitted on a vehicle.

Here's a return checklist:

  • Contact us at info@tirestreets.com with your request for a return).
  • Please put your order number in the subject line so we can find your order.
  • We will work with you to get a label
  • Once we get your return we will process your refund
  • Cost of shipping will come out of your refund

Returning your tires because we made the mistake? Let us know. Please reach out to us at info@tirestreets.com so we can correct the issue!

Please include your name and order number in the subject line so we can find your orginal order and make for faster returns.

Tire Streets does not offer any other warranties, express or implied, other than the applicable manufacturer’s warranty. 
If you think this is the case please fill out our claims form here.

Looking for details on the Manufacturer's Terms and Conditions? Check them out here.

Ride or Return Guarantee

We stand behind our tires and we want you to have just as much confidence in your shoes as we do. So we're making our Ride or Return Guarantee better than ever. Now, you can test the tires after you buy them. Whether you drift, track, or daily, do whatever you want to test out your new rubber. 

If you don't like the rubber, send them back within 30 days for a full refund - and that's it! All you pay is shipping, and we'll even give you our preferred rate shipping to get them back to us.

Now you can Buy It, Ride it, Or Return it with the Ride or Return Guarantee!

Not exactly! All Ride or Return claims are only applicable to the customer's first set and first purchase.

No catch here! If you choose to return your tires you will just need to fill out a claim form and then pay for shipping back to us.  But don't worry you can use our negotiated rates.

This gets complicated.  The Ride or Return Guarantee is only valid on customers' first set (4).  So if your friends have already bought from us the guarnatee is void. If this was your first purchase with us then the Ride or Return guarantee does apply.  We will need the person that placed the order to start the process of the claim.  

Additional questions? Email us atinfo@tirestreets.com

Racer Perks Referrals

A wise man once told us nothing in this life is free.  He's only partially right. At Tire Streets, we like to make people work for their freebies. All you need to do is spread some love: refer a buddy so you both get 15% off your purchase. Now here’s a gift that keeps on giving.  (All referees need to be new to Tire Streets i.e without previous accounts).

More info on Racer Perks

Yes! As of December 31, 2022 the Racer Perks rewards program is discontinued to make room for better things. All points have expired.

Customer support

Chat us below.

Send a message